Both automated and manual methods are equipped at our sites to ensure that every bottle we produce meets the highest standards.

Quality control starts in the Hot End, monitoring temperature, pressure, shape, and thickness, rejecting defects. In the Cold End, state-of-the-art machines inspect for surface and internal flaws, measure dimensions, weight, capacity, and neck finish, removing non-compliant bottles. 

Operators conduct random visual and manual checks, while the QC team provides feedback for improvement. They oversee the entire production process, maintaining detailed records of quality and defects in an accessible database for continuous improvement and customer satisfaction.

Our integrated quality management system is standardized and established across all our supply chain plants, which all surpass the ISO quality system in China, enabling us to consistently deliver exceptional quality.

Not only on product quality, we do also focus on customer satisfaction. With our comprehensive customer complaint system, we can accurately track the product batches, and quickly find the source of the problem, analyze the cause, take appropriate measures, and prevent the problem from happening again. We do regularly send satisfaction surveys to our customers, to understand their evaluation and feelings about our products and services, as well as their suggestions for improvement. Together we create a win-win situation with our customers for long-term mutual success.

Our commitment to achieving continuously increased quality and efficiency in all our processes is driven by our dedicated employees and a wide range of activities. We do not settle for average performance. Some of the tools we use to achieve this are CAPA (a systematic way of identifying and correcting problems), PDCA (a structured approach for dealing with problems, difficulties, changes, risks and opportunities), and training & qualification of our employees.